Last updated: 3 November 2026
Frequently Asked Questions
Whether you need product guidance or want to check on an order, our team at Electro Cocina responds personally.
How long does shipping take?
Orders are prepared for shipment within 1–2 business days of payment. Once shipped, delivery typically takes 2–4 business days. You automatically receive a tracking link by email.
How do I return an order?
You may return your order within 30 days of delivery — no reason needed. Email contact@electrococina.shop with your order number and we will send you a return label within one business day.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, PayPal, Klarna, SEPA, Apple Pay, and Google Pay over a 256-bit SSL/TLS encrypted connection.
Are products covered by a warranty?
Yes. All goods are covered by the statutory warranty for defects plus a 2-year manufacturer warranty from the date of purchase.
Do I get an invoice?
Yes — you receive an official invoice by email immediately after dispatch.
More questions? Contact us at contact@electrococina.shop or call +34 944 121 228.